I then scheduled a redelivery attempt for Mon Nov 20, and it never showed out for delivery but it was marked as delivered at 3:41 pm. If a buyer opened an item not received request, but tracking details later show the item has been delivered to the buyer's postcode, the request will be automatically closed. Then why is the Delivered option even there if nobody is ever going to mark items as delivered? Forum Regular reference: whrl.pl/RefyNY. I thought I'd been failing to mark as things as delivered all these years! This means that you could today open an Item Not Received Dispute. Ebay indicated my item as "Delivered", but I did not receive the item! If you mark the item as shipped in My eBay but don’t upload tracking information, funds should be available 7 days after your latest estimated delivery date OR If you don’t provide tracking information, mark the item as shipped, or the estimated delivery date cannot be calculated, funds should be available in 21 days . You may have had a porch pirate or delivered to the wrong address, the postman marked it as delivered and kept it. Who do you expect to mark the item as delivered? You’ll still need to mark the item as paid if you collect cash at the time of delivery. At that point, it's between you and the shipping carrier. Tracking however shows the item was delivered to the address provided. The tracking isn't in English so I'm not sure what it all means. Checked along the street etc. I ordered an item and got an email from Royal Mail yesterday saying that my item has been delivered to me or my neighbour. Flower beds looked at. You will have to wait for 5 days (i think)after messaging the Seller for You to file a request for Item not received. Tell the seller that paypal typically releases a seller's funds within 3 days of tracking showing delivery, within 7 days of the item being marked "Shipped", or within 21 days if neither of the first two were used. 3) The item was delivered elsewhere by mistake, like the neighbors for example. Who/what/where/when marks that as delivered? I ordered an item on March 20. Shipping carrier USPS. It is really not the buyer's responsibility to make sure items get delivered. The seller told me she spoke with them and that I can do it. The seller guarantees next day delivery however when I asked my friend if the items arrived the next day she said they had not come. I have been getting some items marked as delivered, but only a small number. Until it is marked Shipped, eBay can't give you an estimated delivery window of about a week. Weren't items always marked as delivered before eBay changed its Purchase History and Feedback formats? For ebay it's enough to see that the item was delivered to your zip code (not to your address). I have the option to mark an item as despatched when I have posted it, I do not have an option to mark as delivered. Furthermore, I've got other items now that have been marked as 'Delivered' (and the tracking is up date to say so), but other items which the tracking doesn't say delivered, but have been marked as delivered - meaning someone is manually doing it? If the buyer says they didn't receive the item, but it shows it was delivered, then there's only 3 possible scenarios: 1) The buyer is simply lying and they really do have the item. Yes, I do have too much time on my hands but it is a serious concern for me. I have not had any issues with missing items or showing delivered and them not being there in the past. For the seller, it's enough to ship the item (empty box) to any address in your zip code, and he will be OK with eBay, in the case you open the case. If you did not use an eBay shipping label platform or upload carrier tracking information for the transaction, you have 24 hours from the time your buyer reports a problem to do so. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Parcel can't be found outside. It is all about tracking. eBay has the item showing as "awaiting delivery", Royal Mail may have it as "delivered" or "awaiting delivery". Not necessarily a problem. Copyright © 1995-2020 eBay Inc. All Rights Reserved. Top Takeaway If you haven't received your item, let the seller know within 30 days of the estimated delivery date. Ebay currently regard this as proof of delivery and (as the OP has already found) will automatically reject any claims for undelivered items if the Royal Mail code shows delivery. A fictive delivery/signature event is sent to eBay that marks item as delivered (attached an example). Tracking is only as reliable as the driver/postman doing the delivery. 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