Such as 3G/4G/LTE, no hub or subscription required, just plug in and set up according to the instruction. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control If you are referring to the Smart Hub 2, then disabling the 5GHz wireless band first, then connecting the plugs, and then re-enabling the 5GHz band. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. Neither the iHome smart plug, the Wemo Mini, or any other smart plug that I have seen will work with my new Orbi because it does not have a separate 2.1 GHz Wireless Network. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. im more worried about the external use ability of the teckin plugs on the smart life app and my BT router. No air gap on a plug-in module. The plug connects to wifi, smarthconfig do its work (regarding its log), but the plug get out of the flashing mode after that (led permanent red). January 15 |. Having waited for weeks for a replacement sensor in the past, I opened one of my sockets and squeezed the live and neutral grips to make them securely grab the plug pins. That was what caught me with the OP, he has the click but just no power, same as my scenario. That particular pocket socket is only specâd to 12 A. Relays have a mechanical lifetime duration so after a number (high) of open/close spring inside weakens and functionality is affected. Teckin plug not responding on Amazon Alexa ... Teckin plug not responding on Amazon Alexa. Customize an icon for this Smart Plug. On the bottom it says "CentralLite Systems, Inc. 3200-Sgb. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just the relay contact. (And if it is a UK smartthings plug, the only thing I WOULD use them for). When a wall outlet doesn't work, there are two possible reasons: a bad connection or a tripped breaker. And thatâs almost always a mechanical fault in the device itself, not a messaging issue like the GE switch can get. What is wrong with the plug and what would you use instead? when it tried to connect to the hub. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Internally, though, a plug-in module like the OPâs pocket socket which will operate the relay from the app but not provide power is more commonly either a burned out component or an overload protection kicking in. Thatâs where the 12A comes from. Smart plugs on 28-10-2019 19:32 Trying to set up TECKIN smart plugs which only work when connected to 2.4ghz so I’ve split my connection up and I’m definitely connected to 2.4ghz but they’re still not working and I’m running out of ideas. Conversely the smart plugs that I seen do not work with a 5 GHz hiome wireless network. So my guess would also be that the printer draw burned out the pocket socket. It still identifies itself to the network and it responds to commands with a clickingâ¦just no power! I was convinced it was hardware related and that the air gap would do no good since it was still receiving commandsâ¦, Andy: The automatic detect still doesn't work. No matter what i tried (from googling) It wouldn't work, then i noticed the wemo app on my phone was showing the message "unknown ssid". It is defective. IFTTT is both a website and a mobile app. Thanks for the help all. My wife called and said that when she turned on the switch she could hear it click but it wouldnât turn on the lights. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Re: Smart Plug Connection Go to solution Hi sorry not been on, what I did was get rid of all the TP-Link wifi extenders, bought a set of Tenda Nova extenders, easiest I have ever used and everything set up easily and working for a couple of weeks no problems at all. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. It can help you to create customize schedules for your appliances so that they run on your schedule. Even more strange was that when my wife tried to manually turn on the lights, it also clicked but would NOT turn on the lights then either. Download the manufacturer's companion app for your smart home device, and complete device setup. One of my Smart Plugs as stopped working. Hmmm. Thereâs a long-standing issue with GE switches where they will lose the ability to hear Z wave network commands (usually after the end of the warranty period). RightHand January 15, 2018, 5:58am #2. Free delivery and returns on all eligible orders. One of my Smart Plugs as stopped working. Press and hold the button on the plug. Mobile devices default to capitalizing the first letter of a word when typing in a field box. I had her pull the air gap and push it back in and for whatever reason it started working again both via hardware and software. has anybody got the smart life app to work as it should with a BT router? 14h59 10-02-2020 To restart, unplug and plug back in the device. Those switches should always operate from the manual switch, there really isnât anything that can go wrong there. That is what was so odd with my switch. Problem solved! How to add a TP-Link plug/switch to the Deco network? Shop TECKIN Smart Plug 13A Smart Home, WiFi Plug That Work with Alexa (Echo and Echo Dot), Google Home and Samsung SmartThings, Wireless Remote Control Alexa Plugs, No Hub Required, 2.4Ghz Only (2 Pack). Hmmm. I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! Donât know if itâs worth doing it. My Jomarto smart plugs still show up and work fine. Any ideas? Both of mine have failed within days of each other with the same issue⦠You can hear the relay click but the power is stuck at âonâ or âoffâ permanently. Daniel makes a very good point. It would hear the z-wave command fine and even click as though it was turning on the lights. I tried removing and re-adding the device and skill but same issue. 9. Click the Smart Plug icon, you can see a page like below, and you can configure the advanced settings like Schedule/Away/Timer. Donât bin it yet! (Odd that it this can actually happen if you can hear the relay moving), Your outlet is probably ok but the pins of your plug no longer make a successful contact with the internal grippers. I am using UK version and seems similar issue. 14h47. The fuse is not blown. Then she said she tried with Alexa but it would just click but no lights. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. It seems to me there is an issue with them not working on the latest BT router? 8. Are the two slots anything to do with it or just cooling? Please donât try this unless you know what you are doingâ¦, Could you share how to plug the plug? Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. - edited Check that your Alexa device and the Alexa app have the latest software version. And then, connect the Smart Plug to your Wi-Fi network. I have a couple of sockets that burnt out similar to yours⦠BUT⦠they still work as zigbee repeaters so this is what I use them for. Configure the plug/switch via Kasa app and connect it to the Wi-Fi network of Deco; Launch Deco app, tap the Add icon at the upper right corner, then choose Smart Devices-> Switchs/Plugs/Outlets-> Smart Plug/Smart Light Switch (TP-Link). Here’s a quick video showing you how to connect your Teckin Smart Plug with the Smart Life app. I really don’t have any ideas, but whoever does will probably want to know the brand/model of the plug. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Can control it in the smart life app without an issue. Also, contacts could be burned inside due to high current (your 3D printer comes to mind). Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Good point. the printer draw burned out the pocket socket. A plug-in module is not exactly the same as a controlled outlet, although a lot of people assume it will be. You can certainly try resetting it, but given that the relay does operate from the app itâs just the powerâs not provided itâs unlikely that itâs the same issue. Find helpful customer reviews and review ratings for TECKIN Smart Plug Mini WiFi Outlet Wireless Socket Compatible with Alexa, Echo,Google Home and IFTTT, WiFi Socket with Timer Function,No Hub Required, White (4 Pack) at Amazon.com. When it comes to Teckin Smart Plugs in Canada, Ireland and Australia, you simply need to ensure that the plugs and electrical outlets are compatible, both in form and specifications. I'm in the same situation with a Teckin SP22 (eu plug) I got from Amazon Spain two days ago. Since doing this they will not connect in TuyaLan. However, if you consider it a controlled outlet, it should have been rated for the full 15A. Remember also to disable smart setup on the home hub. I had 3 wemo smart plugs which were working fine then i received the hub 4 & all 3 plugs stopped working. im not going to buy the teckins if I cannot get them to work on my router, any advice on what to do or not to do would be very helpful, 10-02-2020 UPDATE 2 - I tried to install another plug with the fresh app install. I donât know if your outlet has a âresetâ on it but if it does, try that first⦠You never know. Into the bin with the plug! Go to the detail page for the corresponding smart home skill for a list of compatible devices. If not and you feel comfortable, open it and see if you can replace the relay yourself (involves buying relay, desolder and solder new one). Are you asking how to open the plug? Yes, how to open it, could you please share in photo? We had click from both physical and app/automation as though the switch was working as normal, just no power being sent to the light fixture. Somehow even though the connection timed out, it was still added. They have the same general outcome, lights not being controllable from The app, but structurally itâs a different kind of problem. *** Features of Teckin Smart Plug ***** – Remote Control – Voice Control – Schedule & Timer – Set up easily – Quality Guaranteed *** Use with Smart Life ***** 1. Donât know exactly about your printer, but laserjets have a high current when powering up. There are plastic catches on the sides, slide something thin in at the centre of both sides to unclip it. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. 【Simple To Use】：Smart plugs that Compatible with Alexa and Google Home Assistant,remotely control your lights and devices from your phone wherever you have internet. LITEdge smart outlet problems.Make sure this plug is on your 2,4g network in your home, not a 5g. Try a manual reset. Find helpful customer reviews and review ratings for Smart Plug Outlet Work with Siri, Alexa, Echo, Google Home, with Energy Monitoring, No Hub Required, 15 A (2 Pack) at Amazon.com. Read honest and unbiased product reviews from our users. If the relay clicks, it is probably a bad solder or burned trace on the high power side of the relay. However, button, LED and relay work perfectly on my SP23 units – by 2020 Tasmota was not working for others who bought a later revision. All smart outlets (like the Belkin WeMo, ConnectSense, and others) mostly work the same–you plug them into an existing outlet, set them up to connect them to your home’s Wi-Fi network, and then plug something into the smart outlet to begin controlling it from your smartphone using the accompanying app. Name your smart plug. Thatâs the bug where using the airgap to completely reset the switch (or throwing power at the circuit breaker) may help. They appeared to be pretty much glued shut. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Please explain posts I have read about air gap and repair. Relay is replaceable with some effort and skills. Itâs not that they derated the plug, they just built it like NEC says. Visit Topic or reply to this email to respond. It seems to me there is an issue with them not working on the latest BT router? It is a âSamsung SmartThings Power Outletâ. Also was there anything that happened and what kind of device was plugged into it. My mobile phone connects to the wifi network and i have a "listen to port 80" line in the smarthack-web.log. So it may well be worth trying to reset, but if it works, it will likely be for a different reason than why the reset worked on the GE switch. Thanks, Will, Cobra Andy - Living in the âsoon to be freeâ United Kingdom Regular Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Re: Smart plugs won't connect. 15h10. on 6. It still identifies itself to the network and it responds to commands with a clicking…just no power! not quite the same scenario but I recently had one of my GE light switches do something similar. Youâre supposed to only use 80% of rated current for wires, outlets, etc. I made the mistake of updating the firmware in my Teckin SP23 plugs to version 1.0.5. While holding the button, plug into an outlet. Thanks for the help all. 7. 10-02-2020 I donât think that I plugged it into anything drawing more than it should have been able to handle but I canât guarantee that! Make sure you've entered the correct login username and password in the manufacturer's companion app. Outside of this functionality in IFTT for on/off, change colour etc. In the US, most regular in wall receptacles are specâd to 15 A. To unsubscribe from these emails, click here. It is a spare so I really donât remember what it was used for in total. Does anyone have any idea how to open these? https://community.bt.com/t5/Home-setup-Wi-Fi-network/Smart-plugs-and-Powerline500/m-p/1990295#M16946... on and set the 5gz network to the lowest output (25%) and reboot the router. Announcements, Guides & Community Updates, Connecting Teckin Smart Plugs to BT Complete WiFi. Thanks for the clarification, yes, thatâs what I meant. Smart bulbs acting up? In the US, most regular in wall receptacles are specâd to 15 A. Thatâs exactly what NEC specs out. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. It also retained all the previous plugs I had. Here is timer setting. We can choose an icon from the list, or choose from the “Albums” of your smart phone or take a photo. Into the bin with the plug! Here we can turn it on or off. ; Tap NEXT, the app will say Searching…; Wait up to 30 seconds until the device is discovered. Read honest and unbiased product reviews from our users. Visit Topic or reply to this email to respond. Disable power saving modes on your device. I think a simple quick fix would be to go to. Thereâs a relay inside that clicks when when turning on. If itâs still under warranty, replace it. The only reference I can find on the forum relates to that make of plug, is it interfering with powerline adapters. Then enjoy your smart plug. I really donât have any ideas, but whoever does will probably want to know the brand/model of the plug. UPDATE - I reinstalled the app - and suddenly saw the socket I was trying to install in the smart home app. The Blitzwolf smart plug is a two sided circuit board, with the through hole components on the top of the board and all the SMD mounted components on the rear, while the Teckin plug uses a … What Would Cause a Wall Outlet to Not Work?. 15A x 80%=12A Any ideas? Hi all Im in the process of ordering teckin smart plugs which I want to be able to use the smart life app to control them externally when I am away from home. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. 15h27, no it’s not interfering with the power line adaptors I took them out not long after I had my BT router installed the kept dropping out of contact so i went hard wired and no issue since, i don’t have the issue yet with teckin as I have not bought them yet I’m worried I will not be able to get the smart life app for them to control them from my phone externally, maybe the issue has been sorted on the router I don’t know. http://192.168.1.1/adv_index.htm. 10-02-2020 When you use a plug in pocket socket, itâs just like using an extension cord â â you need to check the specs for each component part to make sure it can handle what youâre plugging into it. Now you can control the smart plug through Smart Life APP. Is there an issue with the integration? Amazon Alexa. A lamp and a 3D printer come to mind. That particular pocket socket is only specâd to 12 A. 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